Terms and Conditions

This website (the “Site”) is owned and operated by Dr. Alex Loyd Services, LTD. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, our Refund Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Dr. Alex Loyd Services, LTD. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms on a regular basis to keep Yourself informed of any changes. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

These policies and procedures apply to all CBD products sold on this site or any other site owned by Dr. Alex Loyd Services, LTD.

Disclaimer

The materials on Dr. Alex Loyd Services, LTD’s web site is provided “as is”. Dr. Alex Loyd Services, LTD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a purpose, or non-infringement of intellectual property or other violation of rights. Dr. Alex Loyd Services, LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

The materials appearing on Dr. Alex Loyd Services, LTD’s web site could include technical, typographical, or photographic errors. Dr. Alex Loyd Services, LTD does not warrant that any of the materials on its web site are accurate, complete, or current. Dr. Alex Loyd Services, LTD may make changes to the materials contained on its web site at any time without notice. Dr. Alex Loyd Services, LTD does not, however, make any commitment to update the materials.

Billing Address

  • Your billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
  • We can ship to a different address if your payment is made by bank transfer or certified check.

Returns & Cancellations

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are not refunded.

Customer Service:

If you have questions or comments regarding your purchase, please email us at support@thehealingcodes.com or call 800-384-4898 between 9:00 a.m. and 4:00 p.m. CENTRAL time.

Hold Harmless & Release

If I decide to purchase either Dr. Alex Quantum CBD or Dr. Alex Quantum ULTRA CBD products, I hereby agree to RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE Dr. Alex Loyd Services, LTD or Dr. Alex Loyd, independent contractors, agents, or employees (hereinafter referred to as RELEASEES) and to hold same harmless from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by me, or anyone else that I may give access to Dr. Alex Quantum CBD or Dr. Alex Quantum ULTRA CBD. REGARDLESS OF WHETHER SUCH LOSS IS CAUSED BY THE NEGLIGENCE OF THE RELEASEES, or otherwise and regardless of whether such liability arises in tort, contract, strict liability, or otherwise, to the fullest extent allowed by law.

I further hereby AGREE TO INDEMNIFY AND HOLD HARMLESS the RELEASEES from any loss, liability, damage, or costs, including court costs and attorneys' fees that Releases may incur due to my using Dr. Alex Quantum CBD or Dr. Alex Quantum ULTRA CBD, WHETHER CAUSED BY NEGLIGENCE OF RELEASEES or otherwise, to the fullest extent allowed by law.

It is my express intent that this Waiver and Hold Harmless Agreement shall bind the members of my family and spouse, if I am alive, and my heirs, assigns and personal representative, if I am deceased, and shall be deemed as a RELEASE, WAIVER, DISCHARGE, AND COVENANT NOT TO SUE the above-named RELEASEES. I hereby further agree that this Waiver of Liability and Hold Harmless Agreement shall be construed in accordance with the laws of the State of Tennessee and that any mediation, suit, or other proceeding must be filed or entered into only in Tennessee and the federal or state courts of Tennessee. Any portion of this document deemed unlawful or unenforceable is severable and shall be stricken without any effect on the enforceability of the remaining provisions.

Dispute Resolution:

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Tennessee and any dispute shall be subject to binding arbitration in Nashville, Tennessee. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Class Action Waiver

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

Severability

If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable, and the dispute will be decided by a court.